Order Info

SHIPPING & DELIVERY :
USA SHIPPING : USPS ( US Postal Service ) Select the cost & speed that suits yous. Processing takes 2-4 days ( restock item 3-6 weeks ) Ship Cost approx. $5 for 1 Shirt , decreases for extra items : $8 for 2 , $9 for 3 shirts etc. We update you on order status & Shipping. INTERNATIONAL Shipping : USPS , Allow 2-4 days PROCESSING. We ship in a plain package Rates depend on Countries. Shipping time 8-15 business days.

PRIVACY & SECURITY :
BearGearUSA values & respects your PRIVACY. We DO NOT SELL or SHARE Customer Information to anybody ! We collect customer info only to improve your shopping experience & discuss our products, services, and promotions. We recognize we must maintain and use customer information responsibly. SECURITY : We do not store credit card information, this is processed through Pay Pal & Amazon ( secure & trusted services ) NOTE : You can use PAY PAL even if you do not have an account. ( see PAYMENT PROCESS )

RETURNS & EXCHANGES :
All items (Except jocks) can be returned within 30 days of purchase. Returns/Exchanges only be issued for problem with size or fault. No refunds on items or Shipping charges . Return shipping paid by customer , we pay the return. Shirts are Standard Sizes Hanes & Gildan name brand 100% preshrunk cotton , may shrink a little over time ( especially if spun dry hot ) Order size you comfortably wear now, ( See SIZE CHARTS ) For International returns customer must pay both the return Postages.

HOW TO ORDER :
Click on the item , add the Quantity , CLICK “ADD TO CART” , after you have CHECKED your order , click on “PROCEED TO CHECKOUT”, confirm your order , complete shipping details & payment. Creating an account allows you to checkout faster, store multiple ship addresses, view/track your orders and make the process easier on your next visit.

PAYMENT PROCESS :
We accepts Visa, MC , AmEX and Bank card payment online thru Amazon Pay & Pay Pal. NOTE : YOU DO NOT NEED TO JOIN PAY PAL to use their service. If you have trouble making a payment send an email to brett.rathmell@gmail.com and i can send you a “MONEY REQUEST”. We can also accept a postal Check or Echeck. (check needs to clear before shipping)
or you can order by phone (317) 465-0122 during business hours Mon-Fri 10AM-6PM EST , We accept credit/debit cards on the phone with SQUARE.

CREATE NEW ACCOUNT : To create a new Account : Go to “Account” , enter Email & Password ( NOTE : With new website all old account users need to create a new account )
UPDATING ACCOUNT : To update your account , login to your “Account” with the EMAIL and PASSWORD used to register. If you have forgotten them follow the instruction & a new password &/or ID will be sent to you. Account Dashboard allows you to update your information , address , newsletter , change password and view recent orders etc.